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Delivery conditions
At Charmig, we think it's important that you know what to expect from us. Both in terms of the items you order from us and the delivery! Therefore, on all orders with a purchase amount above €100, we offer FREE shipping! So no unexpected additional costs.
For orders with a purchase value below €100, we charge €95 delivery costs (excluding the Wadden Islands). Can the parcel be sent by post? Then of course we will do so.
To offer this service, there are some ground rules attached to this:
After you place your order with us, our courier will take delivery within 5 to 10 working days contact you by phone for a delivery appointment.
We work with the courier service Transpoksi, an experienced courier who specialises in transporting vintage furniture. He will contact you by phone, and together you will find a suitable time for delivery.
It is important to note that the courier will deliver the item to the first threshold on the ground floor. Does the furniture have to go upstairs? No problem, provided there is a lift to accommodate it. No lift? Then unfortunately the courier will not be able to help you lift it up and you will be responsible for this yourself.
Please note that the courier only comes! We will help the courier in our warehouse to load the furniture, someone should be present to help unload the furniture.
We are not responsible for damage to your purchase, or to property caused by additional work. You are responsible for ensuring that the furniture fits through door frames, hallway etc.
Are you unexpectedly not at home? Then we will be forced to charge you for the transport.
We are also forced to pass on the cost if; a wrong address is given; no one turns out to be present to help with lifting; the product does not fit inside; there turns out to be an extra floor without a lift.
Do you want to cancel the transport? This is possible until 48 hours in advance.
We reserve the right to postpone delivery at any time due to force majeure. You can think of car trouble, traffic jams or other unforeseen circumstances. We or Transpoksi will then contact you as soon as possible to discuss another date.
The delivery driver will ask you to sign for damage-free receipt. It is therefore important to unpack the furniture and check it for any damage that may have occurred during transport. In the unlikely event that this is the case, we would ask you to report this within 48 hours. We pack our furniture very well for transport, and do more than our utmost to prevent this!
Every item is unique
All our items are pre-loved and unique and restored by us with great care and love.
Durable
Each vintage piece of furniture has a different past, but is always expertly treated by us so that it gets a second life again.
Free Shipping
Free delivery and shipping within the Netherlands and Belgium from €100.
International delivery
We also ship abroad. Please contact us to discuss the possibilities.
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